All of the new and compatible products we offer carry a 100% guarantee. If you have any problems with any of our products, please call us imediately at 336-272-8355 Monday thru Friday from 8am to 5pm Eastern Standard time. Credit will not be given until the product in question has been received back by BMP. Shipping charges will only be credited for BMP errors. All returns must be sent back pre-paid. All product returns must have a valid return authorization (RA) to recieve credit. Please call our office at 336-272-8355 to receive an RA. Defective products may be returned for exchange, refund or credit within 90 days of purchase with your original receipt, packing list or email confirmation. All non-defective items must be returned within 30 days of purchase. A 25% restocking fee will apply. Non-defective returns must be in resaleable condition to receive credit and must be in original box with original packaging and documention. Original box with writing and labels on them are considered not saleable. Special order items that we normally do not stock or are special ordered from our distributors, sale items, and discontinued items may not be returned for any reason. New office equipment (printers, fax, mfp's) may not be returned. New office equipment may only be returned to the manufacturer. All refurbished office equipment carry a 90 day warranty. Product returns for items damages in transit must be signed for as damaged and the damage must be reported to BMP within 3 days of reciept of product. The product must be returned in its original exterior carton.
		Business Machine Products 311-B Pomona Drive Greensboro, NC 27407 phone: 336-272-8355 toll-free: 866-321-9267 ©2008, Business Machine Products. All Rights Reserved. Site by Atlantic Webworks.